Refund & Return Policy
Last Updated: October 8, 2026
At Speed International, we want you to receive your sportswear and products in good condition. Please read the following policy carefully before placing your order.
1. No Refund Policy
We do not provide refunds or monetary reimbursements for purchased products.
Once an order has been successfully placed and delivered, the order amount cannot be refunded to the original payment method, bank account, or in cash.
However, if you receive a damaged or defective product, you may be eligible for an exchange as described below.
2. Exchange for Damaged Products
If you receive a product that is damaged or defective, please contact our Support Team as soon as possible after receiving your order.
To help us process your request, please provide:
- Your order number
- Your name and contact details
- Clear photographs of the damaged/defective product
- Photographs of the packaging, if applicable
- A brief description of the issue
Our Support Team will review the issue and, if the claim is approved, provide instructions for the exchange.
3. Exchange Conditions
An exchange may be considered only when:
- The product received is damaged or defective.
- The issue is reported to our Support Team within the applicable reporting period.
- The product can be verified as damaged or defective.
- The customer provides the requested photographs or other information.
- The product is returned according to the instructions provided by our Support Team.
Products that have been used, washed, altered, damaged after delivery, or otherwise mishandled by the customer may not qualify for exchange.
4. No Exchange for Change of Mind
We do not accept exchanges simply because the customer:
- Changed their mind
- Ordered the wrong product
- Ordered the wrong size
- Does not like the colour or design
- No longer requires the product
Please carefully check the product details, size information, colour, and other specifications before placing your order.
5. Damaged Product on Delivery
If your package or product appears damaged at the time of delivery, we recommend taking clear photographs or videos of the package and product before using or washing it.
Please contact our Support Team with the relevant details so that we can investigate and assist you.
6. Exchange Approval
All exchange requests are subject to verification and approval by Speed International.
Submitting a request does not automatically guarantee an exchange. Our Support Team will assess the reported issue and inform you of the next steps.
7. Exchange Shipping
If an exchange is approved due to a manufacturing defect or damage received during delivery, our Support Team will provide you with the applicable return and replacement instructions.
Customers should not send products back without first contacting our Support Team and receiving instructions.
8. Products Must Be Returned in Appropriate Condition
Where an exchange is approved, the product should be returned in the condition specified by our Support Team.
Products that have been washed, altered, repaired, heavily used, or damaged after delivery may not be accepted for exchange.
9. No Cash or Payment Refunds
Speed International does not offer cash refunds, bank refunds, payment-gateway refunds, or store-credit refunds for returned products.
The only remedy available under this policy, where applicable, is an approved product exchange for an eligible damaged or defective product.
10. Contact Our Support Team
For any damaged or defective product, please contact our Speed International Support Team with your order details and photographs of the issue.
Our team will review your request and guide you through the exchange process.
11. Policy Changes
Speed International reserves the right to modify or update this Refund & Return Policy at any time. Any changes will be posted on this page with the updated date.
By placing an order on our website, you acknowledge that you have read and accepted this Refund & Return Policy.